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Terms of Service

carepathgo Patient Portal

Agreement to Terms

By using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you don't agree to these Terms, you shouldn't and aren't permitted to use or access any of the Services. If you are a new customer, these Terms are effective on the date of your first use of the Services. If you are an existing customer, these Terms are effective on the Effective Date.

carepathgo Patient Portal Services

carepathgo Patient Portal provides ordering and delivery services for prescription medication and other over-the-counter pharmaceutical products (collectively, "Products") via communications such as texts for carepathgo Pharmacy Group. We may also provide marketing or educational content related to certain products, medications and diseases. Once you create an Account (as defined below), you'll be able to purchase, track and schedule the delivery of Products through the applicable fulfilling carepathgo pharmacy.

By using carepathgo Patient Portal, you consent to the following:

  • carepathgo Patient Portal may use the personal data you provide via the Services or over the phone to process your prescription medications
  • Receive marketing or educational content related to certain products, medications and diseases
  • If you are not present at your delivery address at the time of your prescription delivery, you acknowledge and agree that your prescription medication may be left at your door. However, in the event of unfavorable weather conditions or other circumstances that might compromise the effectiveness or safety of your medication, re-delivery may be re-attempted.

IF YOU DO NOT AGREE TO THE SPECIFIC TERMS ABOVE, PLEASE DO NOT USE THE carepathgo PATIENT PORTAL SERVICES.

IN THE EVENT OF A MEDICAL EMERGENCY, DO NOT USE THE SERVICES. PLEASE CALL 911.

Modifications to Terms or Services

From time to time, we may update the Services and these Terms, and such changes shall be applied prospectively. Your use of the Services after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. We will notify you of any material updates to the Terms by posting the modified Terms and Services on the Site. If you don't agree to be bound by the modified Terms, then you may not use the Services anymore. We may, in our sole discretion, and at any time, discontinue the Services or any part thereof, with or without notice, or may prevent your use of the Services with or without notice to you. You agree that you do not have any rights in the Services and that we will have no liability to you if the Services are discontinued or your ability to access the Services (including any content you may have posted) is terminated.

Eligibility for Use of Services

The Services are intended for use by users that reside in the U.S. and are 18 or older (or 13 or older, with the consent and involvement of a parent or guardian) and are not barred from using the Services under applicable law. If you are not the intended audience or you object to these Terms, you may not use our Services.

Registration and Your Information

Before using the Services, you'll need to first create an account ("Account"). It's important that you provide us with accurate, complete and up-to-date information for your Account. You agree to review such information each time you use our Services and to update it as appropriate. If your Account information is inaccurate or not up to date, we may suspend or terminate your Account. You are solely responsible for the activities and security of your account, and you must notify us if you suspect any unauthorized use. We are not liable for any loss you incur as a result of someone else using your password or account, either with or without your knowledge, and are not responsible for any delay in shutting down your account after you have reported a breach of security to us.

Prohibited Conduct

By using the Services, you specifically agree to the following:

  • You will not use the Services if you're less than 18 years of age (but a parent or guardian may use the Services on your behalf if you're under 18)
  • You will not use the Services for fraudulent transactions or for any purpose that violates any applicable local, state, national, foreign laws, or regulations
  • You will not submit inaccurate, incomplete, or out-of-date information or falsify information in connection with your use of the Services
  • You will not attempt to obtain the password, account, or other security information of any other customer
  • You will not interrupt or attempt to interrupt the Services' operation or any other person's use of the Services in any way
  • You will not sign up for an account or otherwise use the Services if you're located outside of the United States

Warranty Disclaimers

THE SERVICES AND CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND.

We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

Contact Information

If you have any questions about these Terms or the Services, please contact carepathgo Patient Portal at help@carepathgo.com